Return Policy

Return and Refund Policy

  • New watches may be returned within 14 days of purchase only if they are unworn, undamaged, and unaltered. Returned items will be inspected for damage. Colorado Watch Repair has the right to refuse return of any scratched or damaged item.
  • Returned watches must be in original condition and original packaging, accompanied by a copy of the receipt or packing slip, along with instructions, warranty information, and any other paperwork that came with the watch.
  • No returns on watches that have been worn or sized.
  • No returns on special-ordered items bought in-store.
  • Refunds for purchases made by credit card will be credited to the card used to make the purchase.
  • Customer is responsible for return shipping.
  • Your return will be processed within 7 days of receipt. It may take longer to appear on your statement.

Returned items should be sent to:

Colorado Watch Repair

5312 Montebello Ln

Colorado Springs, CO 80918